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What should I do if my Door Access card is lost or stolen?

Any lost, stolen and / or found door access cards must be reported, upon discovery, to Security, Parking and Transportation Services, Campus Services and Business Operations at York University, as indicated below:

Mondays – Thursdays from 8:45 a.m. to 4:15 p.m., and Fridays from 8:45 a.m. to 1:15 p.m. – please report to Customer Service counter at Parking and Transportation Services, 222 William Small Centre, or by phone at (416) 736-5335 (extension 55335).

For after hours reporting, please go to Security Control Centre located at 228 William Small Centre, or by phone at (416) 736-5333 (extension 53333).

Please note that replacement cards will only be issued during the times indicated below:

Mondays – Thursdays from 8:45 a.m. to 4:15 p.m., and Fridays from 8:45 a.m. to 1:15 p.m. at the Customer Service counter at Parking and Transportation Services, 222 William Small Centre.

A replacement card will only be issued upon presentation of a proper photo ID (driver’s license, York card, health card, passport, or citizenship). All replacement cards are subject to a $20 fee upon issuance. All old cards will be deactivated once a new card has been issued.

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